Privacy Policy for Mitahaar
Last Updated: October 22, 2024
1. Introduction
Welcome to Mitahaar ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, store, and share your information when you use our website, mobile application, and services.
2. Information We Collect
2.1 Information You Provide to Us
- Name and contact information
- Delivery address
- Payment information
- Account credentials
- Order history
- Communication preferences
- Feedback and reviews
2.2 Information Automatically Collected
- Device information
- IP address
- Browser type
- Cookies and tracking technologies
- Usage data
- Location data (with your consent)
3. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Send order updates and delivery notifications
- Improve our products and services
- Send marketing communications (with your consent)
- Comply with legal obligations
- Prevent fraud and maintain security
4. Information Sharing and Disclosure
We may share your information with:
- Delivery partners
- Payment processors
- Service providers
- Marketing partners (with your consent)
- Legal authorities when required by law
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
Under Indian data protection laws, you have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
- Export your data
- File a complaint with relevant authorities
7. Cookie Policy
We use cookies and similar tracking technologies to:
- Remember your preferences
- Analyze website traffic
- Enhance site navigation
- Deliver targeted advertisements
- Improve user experience
8. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect information from children under 13.
9. International Data Transfers
We process data in India and may transfer data to countries with adequate data protection laws. We ensure appropriate safeguards are in place for international transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Mitahaar
Forum, DLF Cyber City, DLF Phase 3, Sector 24 Gurugram, Haryana 122002
0091 9910275906
12. Grievance Officer
In accordance with Information Technology Act 2000 and rules made thereunder, the contact details of the Grievance Officer are provided below:
Sweta Jaiswal
0091 9910275906
The Grievance Officer shall respond to your complaints within 30 days of receipt of complaint.
All Rights to www.mitahaar.com and related IP are owned by Doranda Food Private Limited
Powered by GoDaddy
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.